General .uk domain enquiries
You can telephone us between 08:30 and 17:00 Monday to Friday (excluding statutory holidays) on:
+44 (0)1625 424216
You can email us at: firstname.lastname@example.org
You can write to us at:
Gawsworth Business Court
We aim to respond to all general enquiries within 1 (one) working day.
Should you have any reason to believe a domain under our control is being used illegally, or to deliver material you consider abusive, offensive or discriminatory then please either email or write to us using the details above.
We aim to respond within 5 (five) working days although we will endeavour to do so sooner.
Complaints procedure and escalation process
Should you have a complaint regarding the registration process, renewal process, or any other aspect of our .uk domain registration an ongoing maintenance service then please either email or write to us using the details above.
If you are unsatisfied with the initial resolution, the complaint can be escalated by writing to our Managing Director at the address on the contact page within this section. If after that you are still unsatisfied you can contact Nominet UK directly via the link below.
We aim to respond within 5 (five) working days and resolve the complaint within 10 (ten) working days although we will endeavour to do so sooner.
Nominet UK provide a Dispute Resolution Service which helps to resolve issues and complaints regarding the ownership or use of a UK Domain. You can view details on their website below.